A. We use steam extraction with detergent. For heavily soiled carpet, a rotary shampoo machine is used first to loosen deep down soiling. The steam extraction machine then lifts out the soil and detergent. This method recommended by leading carpet manufacturers.
A. No. We use only the finest detergents. Our extraction process removes the residue that attracts soil, enabling the carpet to stay cleaner longer.
A. It is best to stay off the carpet as long as possible until it is dry, especially for the first 4 hours. If you must walk on it, wear slippers or socks. This helps prevent crushing of the pile and re-soiling. Don\'t remove the silver discs or foam blocks that have been placed under the furniture legs until the carpet is completely dry.
A. Vacuum your carpet regularly. Have walk off mats at each entrance and have it professionally cleaned at least once per year.
A. Scotchgard® helps the carpet resist re-soiling. Spills and spots will clean up faster. Your carpet look cleaner longer, even after heavy use.
A. Various methods are used to clean furniture. A wet or dry method may be suitable. Our technician will evaluate the material and use the proper method.
A. We have various methods to treat urine stains and odor. We offer a hand soaking process which is extremely effective.
A. Yes. Whether you are having an area rug picked up or delivered, or having our crew visit your home, we will work with you to make an appointment that is convenient to you.
A. Yes. We guarantee that no other cleaner can do a better job. We will do everything possible to completely satisfy you. If you are not completely satisfied, call our office and we will return. If we cannot remove the stain or soiled area - NO ONE CAN.